OpenEye has introduced significant advancements to its OpenEye Web Services (OWS) with the integration of AI-powered visual search and alerting, significantly enhancing enterprise operations and security.
These new features are part of the OWS AI Analytics suite, providing cutting-edge tools that streamline operations and bolster security measures. Users can now utilize natural-language inputs to swiftly access video footage and automate security processes, all within an intelligent cloud-based platform. As businesses adopt these functionalities, OpenEye supports their growth and operational scalability.
Innovative AI Technologies in Security
Rick Sheppard, founder and CEO of OpenEye, stated, “These AI-powered capabilities mark a significant step forward in transforming video into a source of actionable intelligence for our customers—going beyond traditional security. With natural language search and automated alerts on visual changes, we’re saving businesses time and eliminating manual effort with trusted, proactive solutions that help our customers operate more effectively every day.”
The AI Visual Search feature within OWS allows users to pinpoint specific events in video footage
The AI Visual Search feature within OWS allows users to pinpoint specific events in video footage by providing descriptive inputs. This technology makes it possible to search using natural-language queries, such as “A person carrying a box in the lobby yesterday afternoon,” enabling the quick retrieval of the most relevant footage across various cameras.
Enhancing Investigations and Response Times
AI Visual Search benefits businesses by offering:
- User-Friendly Searches: Facilitating quick and effective video searches for all users.
- Seamless Investigations: Enabling fast investigations by allowing the description of people or vehicles to access necessary evidence.
- Rapid Responses: Reducing the time taken to respond to incidents by swiftly surfacing critical footage.
- Time Savings: Cutting down hours-long video reviews to seconds through straightforward descriptions.
- Actionable Results: Providing thumbnail previews linked to video clips for immediate verification, minimizing steps between search and action.
Proactive Monitoring and Efficiency Enhancement
The AI Visual Check feature aids in the automated oversight of business operations
The AI Visual Check feature aids in the automated oversight of business operations, safety, and compliance across different sites. It generates alerts when issues like blocked fire exits or unattended security posts are identified, reducing the need for manual inspections and enabling quicker resolutions.
This feature empowers enterprises by automating visual validations, alerting teams proactively, protecting revenue, and utilizing data to guide decisions.
AI Visual Check aids businesses in:
- Automate Visual Verification: Analyzing images to identify genuine business and safety issues.
- Proactively Monitor Operations: Staying ahead with necessary alerts while eliminating manual audits and reactions to complaints.
- Improve the Bottom Line: Enhancing revenue protection and customer experiences with a clear return on investment.
- Utilize Data-Driven Decision-Making: Leveraging aggregated data over time to identify patterns and validate operations.
Revolutionizing Enterprise Security Solutions
AI Visual Search and AI Visual Check greatly enhance the functionalities of the OWS platform, aligning with OpenEye’s strategy of providing businesses with smart surveillance technology. Businesses can seamlessly integrate these advanced video analytics into their current workflows, allowing them to optimize operations, boost revenue, and reinforce security across their organizations.

