Milestone Systems is currently playing a crucial role in bolstering security at Resorts World Las Vegas (RWLV) by integrating security operations, gaming compliance, and operational intelligence with its open platform video management software, XProtect VMS.
This collaboration aims to leverage an open platform video ecosystem to enhance the safety and efficiency of the sprawling resort, located along the famous Las Vegas Strip. Opened in 2021, RWLV is a $4.3 billion development that spans 88 acres, featuring hotel brands, a casino, entertainment venues, retail areas, and dining facilities, accommodating thousands of guests daily.
Diverse Technologies Integration
Ensuring the safety and compliance of such a large-scale operation demands robust and adaptable video technology. Milestone’s XProtect VMS is central to managing this, supporting around 5,800 cameras and various advanced applications.
Its open architecture allows for integrating a wide array of technologies, assisting with gaming surveillance, fraud detection, and business intelligence. Operators benefit from a unified interface, enhancing their ability to address issues swiftly. “We rely on the system every day to investigate fraud, theft, and any activity that could result in a loss. It gives us the visibility we need to quickly understand what happened and take action,” stated Lindsay Dever, CFE, Assistant Director of Fraud & Nightclub Surveillance at Resorts World Las Vegas.
Meeting Regulatory Needs
Oosto offers facial recognition capabilities, Aeyesky handles card-counting and cheating detection
The comprehensive security system at RWLV incorporates camera technologies from Axis Communications, Bosch, and Hanwha Vision, with BriefCam providing support for forensic video review, people counting, and heat mapping. Oosto offers facial recognition capabilities, Aeyesky handles card-counting and cheating detection, while AXIS Case Insight aids in analyzing foot traffic and customer behavior.
According to Tim Palmquist, VP Americas at Milestone Systems, “Large, dynamic environments like Resorts World Las Vegas require technology that can adapt to multiple operational needs without adding complexity. An open platform approach allows this Las Vegas casino resort to bring together best-of-breed technologies into a single ecosystem, enabling teams to improve investigations, support regulatory requirements, and generate operational insights that extend well beyond traditional security.”
Efficient Incident Management
With this integrated system, RWLV can react faster to incidents, conduct investigations more efficiently, and offer robust support to law enforcement.
These improvements are vital, especially during urgent investigations. As the resort plans future upgrades, there is an intention to enhance AI-driven capabilities, such as improved people counting and behavioral analytics, to better monitor guest movements across the property. Additionally, upcoming enhancements will aim to streamline operator workflows and foster a more proactive investigative approach.
