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Expert Duo DeSantis & Matas Talk Fighting ORC

Chris DeSantis, Senior Director, Investigations & Fraud Strategy at Macy’s and John Matas, Head of Fraud Operations at Etsy chat with TalkLP host Amber Bradley at the recent NRF PROTECT conference about strategies for fighting organized retail crime (ORC). Both gentlemen are respective experts in fighting ORC for a long time and they provide historical perspective including the recent media attention about the increase in this type of crime. What’s the problem? Decriminalization? Felony thresholds? Rouge DAs? More importantly, how do we work together to stop ORC? Check out Chris and John’s suggestions!

Attend THE annual conference that is focused on fighting ORC: The CLEAR / FLEPRU Annual Conference Nov. 7 – 10 in Orlando. Check out the agenda and register here.

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What is Disciplined Listening anyway?

TalkLP Host Amber Bradley catches up with Mike Reddington, President of InQuasive, Inc. and former Wicklander-Zulawski & Associates Vice President. Amber and Mike talk his latest venture including writing a book called, The Disciplined Listening Method: How a Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation. Mike also discusses how loss prevention professionals can use their training in more than just the interview room. He also explains his self-created Disciplined Listening Method and how it can translate across multiple career goals. [Personal note: Mike and Amber talk career influencers along the way….]

Check out more about Mike Reddington and pick up a copy of his book at the links below!

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CLEAR Leadership Talks ORC Action & Upcoming Conference

TalkLP host Amber Bradley sits down with the Coalition of Law Enforcement & Retail (CLEAR) leadership Ben Dugan, President, and Rich Rossman, Vice President to talk about retail and law enforcement partnerships that REALLY make a difference in the fight against organized retail crime (ORC). They also preview the upcoming CLEAR / FLEPRU conference November 7 – 11 in Orlando. Last year’s conference sold out for both attendees and solution providers! For more information on speakers and to register click here!

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Kroger Talks Tech & LPRC

TalkLP host Amber Bradley sits down with Chris McCarrick, Senior Manager, Asset Protection Solutions and Technology and Kevin Larson, Senior Manager of Asset Protection at Kroger to talk LP technologies and what’s new at the Loss Prevention Research Council (LPRC). Hear what Kroger is prioritizing to ensure their technologies are working together such as Gatekeeper Systems, FaceFirst, Everseen, etc. — but how do you get the funding for these safety-critical technologies? Hear these industry veterans walk through how they tackle this challenge!

One way could be providing research from LPRC! Hear how Kevin describes ways LPRC can be useful when obtaining capital funds for products! Interested in attending LPRC’s Annual Conference? Check it out here.

These two executives also talk face matching and how that technology can keep employees and customers safe — don’t fall for the face matching myths! Download the Executive Briefing to learn how FaceFirst helps grocers stop violence, prevent theft, and create safer stores. Request our executive briefing now for use cases, benefits, and ROI details.

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Ring of Excellence Winner: Van Carney

TalkLP host Amber Bradley sits down with Ring of Excellence winner Van Carney to chat his reaction about this outstanding recognition.

The Ring of Excellence Award is reserved for distinguished professionals who have shaped the loss prevention industry through their leadership and innovations. One of this year’s recipients is Van Carney, senior security and loss prevention consultant for Keiser Communications and Security LLC.

Carney spent nearly three decades leading loss prevention, safety and security for Domino’s corporate headquarters as well as its largest franchise, MSK Management. He is now employed at Keiser, where he developed the company’s physical security requirements and executive protection program. He recently uncovered a major embezzlement scheme, recovering a substantial portion of the $117,000 loss.

Carney is member of the NRF Loss Prevention Advisory Board and a former member of the board’s Legislative Committee. He is also a former vice president and board member at the Restaurant Loss Prevention & Security Association. He is a graduate of the FBI’s Domestic Security Alliance Council executive training program and has held the designations of Certified Protection Professional and Certified Fraud Examiner.

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WZ Talks Interviewing Changes & Upcoming ETD

TalkLP hot seat welcomes WZ President Dave Thompson, CFI and Executive Director of IAI Tony Paixão, CFE, CFI to talk evolution of the interviewing science and practice. These experts provide context around why it’s so important to stay on top of your interviewing skills. They also give a preview of what’s on deck for the upcoming Elite Training Days (ETD) event October 11 – 12 in Myrtle Beach!

Check out the unmatched agenda for all professionals that conduct interviewing here. Dave and Tony are also teaching a Master’s Class in conjunction with the ETD schedule that will be an interactive and engaging walk through an actual case! Check that out here!

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You Could be Trying Too Hard

Damon Cavasin, Corporate Director of Asset Protection for SpartanNash, chats with TalkLP Host Amber Bradley about labor issues, the complexities of providing services for independent retailers and importance of data analysis — and how it makes you in the upper echelon of investigators. Damon also explains why NO RISK = NO REWARD is a very true statement and it applies for your personal life as well as professional life. Is patience really a virtue? Or does it simply get in the way…. Damon provides some insight from his career so listen up!

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Ring of Excellence Winner: Alisa Dart

TalkLP host Amber Bradley was super excited to congratulate NRF’s Ring of Excellence Winner Alisa Dart, Group Vice President of Asset Protection for the Albertsons Companies on our latest podcast! Hear how Alisa feels about why she won the award and what leadership philosophies she’s adopted over her career. [You can also learn how to correctly say Alisa’s name – A-Lisa.] Alisa also provides some advice for those solution providers out there looking to help solve problems for retailers and grocers.

Alisa will be speaking at APEX Grocery conference in Nashville, August 14 – 17. For more information on the APEX Grocery conference or to request an invite – visit here.

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Thinking Long term vs. Here & Now

TalkLP Host Amber Bradley sits down with Oscar Arango, Vice President of Assets Protection for Target to talk thinking creatively about positions within your career journey and the importance of connecting to the daily challenges within a store. Oscar also shares his thoughts on influencing store and field teams to positively impact the organization by gathering real-world information within the stores. Check out this key leader’s philosophy on leading such a large organization!

This TalkLP episode is sponsored by Gatekeeper Systems. To learn more about the perfect technology to help apprehend your merchandise, instead of shoplifters – keeping your employees and customers safe — visit Gatekeeper Systems here.

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From Being Led to Leading

Eddie Foley, Vice President of Loss Prevention at Tractor Supply Company, sits down with TalkLP host Amber Bradley about the transition and nuance of being led to leading. Eddie relays that making time for “hallway” conversations and ensuring you’re walking stores to hear the REAL feedback about how you’re doing in your role is super important.

Listen as Eddie defines some of the elements of a real “seasoned” loss prevention professional including understanding data analysis, developing personnel, and how to manage growth of a fast moving loss prevention department — 380 stores to over 2,000 — with Tractor Supply.

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