Is it a Tank…or a Farmer?

TalkLP Host Amber Bradley sits down with Scott McBride, Chief Global Asset Protection Officer & Chief Security Officer at American Eagle Outfitters Inc. to discuss how he helped create and shape the asset protection program at American Eagle through the years and what he learned as a Army Staff Sergeant in the Marines.  Scott talks about why it’s so important to know the jobs “above and below you” and why you should NOT always offer your best ideas as soon as you have them! Are you willing to never use a great idea?  You should be – Scott discusses methodical preparation at a high level and how to always be ready for whatever situation arises.

Scott offers a ton of valuable insights to all levels of professionals in this meaty conversation — take a listen!

TalkLP & LPM/LPF

Vice President

TalkLP Host Amber Bradley welcomes Terry Sullivan, president of the Loss Prevention Foundation (LPF) (owner of Loss Prevention Magazine), into the TalkLP hot seat at the recent CLEAR / FLEPRU conference in Orlando.  Check out this chat about what’s new at LPF/LPM to include new training courses for law enforcement and organized retail crimes investigators, support initiatives for regional organized retail crime associations, most updated numbers on certifications, and more! Two industry organizations, TalkLP and LPF/LPM, working together to further the goal of educating this incredible loss prevention profession!  Don’t you just love this industry?  We do!!

To learn more about LPC or LPQ certifications, check them out here!  To learn more about Loss Prevention Magazine, click here!  

HSI Deputy Assistant Director Raul Aguilar on Fighting Back Against ORC

HSI Deputy Assistant Director Raul Aguilar on Fighting Back Against ORC

Deputy Assistant Director of Homeland Security Investigations (HSI) Raul Aguilar joins TalkLP host Amber Bradley to talk Operation Boiling Point, recent successes, what retailers can do to help, and gets a little personal with what makes him tick.  Raul goes into detail about the four pillars of Operation Boiling Point and how HSI and retailers are fighting back against organized retail crime (ORC).  Of course, Amber goes ‘unscripted’ asking Raul about current battles, recent successes, and the backbone of his career. Take a listen for a more in-depth look at HSI in this perfectly timed episode!

Per our discussion in the podcast, if you haven’t read this whitepaper from HSI, ACAMS, CLEAR, RILA, and LPM — check it out here!  Definitely worth your time to read as it covers multiple key definitions and explanations needed in the fight against ORC.

This TalkLP episode brought to you by Gatekeeper Systems.  Whether you need innovative technology to keep your shopping carts on your property or technology that keeps your employees and customers safe by apprehending your merchandise without ANY conflict, check out Gatekeeper Systems (a true quality company from the top leadership down) – here!

Thinking Globally while Acting Locally

Thinking Globally while Acting Locally

TalkLP host Amber Bradley sits down with the Senior Director of Loss Prevention & Corporate Security at one of the largest restaurant companies in the world, Dave Johnston, at NRF PROTECT recently to talk global trends and how to communicate to disparate stakeholders in your organization — especially during a crisis like say….a pandemic.  Dave provides a few tips from the front lines of managing this global brand through his mantra of “think global to act local.”  Dave also talks about how he provided his stakeholders a “single source of truth” through benchmarking with peers and effective communication efforts.  Dave also talks his “go-to” leadership principles through his extensive career in loss prevention both as an executive practitioner and trusted solution provider.

David Johnston is a former president of the Restaurant Loss Prevention & Security Association (RLPSA).  RLPSA’s Annual Conference is April 2 – 5, 2023 in downtown Denver.  For more information on RLPSA, click here.

Industry Veterans Talk Tech Lifecycle Management

Industry Veterans Talk Tech Lifecycle Management
Jordan Rivchun, Head of  Business Development at Hanwha Techwin and Kevin Darnell, Sr. Business Development Manager at Hanwha Techwin grab a chat with TalkLP host Amber Bradley at NRF PROTECT to talk the tech supply chain and what makes the difference at Hanwha. 
 
As both former Loss Prevention executives, Jordan and Kevin point out why (and how) current LP executives can avoid the tech scramble to ensure stores’ infrastructure stays stable and safe — even during crisis.  These guys know the industry and speak the LP language (and can help you!).  Take a listen to see how!
 
To learn more about Hanwha or to get in touch with Jordan or Kevinclick here.

Expert Duo DeSantis & Matas Talk Fighting ORC

ORC

Chris DeSantis,  Senior Director, Investigations & Fraud Strategy at Macy’s and John Matas, Head of Fraud Operations at Etsy chat with TalkLP host Amber Bradley at the recent NRF PROTECT conference about strategies for fighting organized retail crime (ORC).  Both gentlemen are respective experts in fighting ORC for a long time and they provide historical perspective including the recent media attention about the increase in this type of crime.   What’s the problem?  Decriminalization? Felony thresholds? Rouge DAs? More importantly, how do we work together to stop ORC?  Check out Chris and John’s suggestions!

Attend THE annual conference that is focused on fighting ORC: The CLEAR / FLEPRU Annual Conference Nov. 7 – 10 in Orlando.  Check out the agenda and register here.

What is Disciplined Listening anyway?

Disciplined Listening

TalkLP Host Amber Bradley catches up with Mike Reddington, President of InQuasive, Inc. and former Wicklander-Zulawski & Associates Vice President.  Amber and Mike talk his latest venture including writing a book called, The Disciplined Listening Method: How a Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation. Mike also discusses how loss prevention professionals can use their training in more than just the interview room.  He also explains his self-created Disciplined Listening Method and how it can translate across multiple career goals.  [Personal note: Mike and Amber talk career influencers along the way….]

Check out more about Mike Reddington and pick up a copy of his book at the links below!

CLEAR Leadership Talks ORC Action & Upcoming Conference

CLEAR Leadership Talks ORC

TalkLP host Amber Bradley sits down with the Coalition of Law Enforcement & Retail (CLEAR) leadership Ben Dugan, President, and Rich Rossman, Vice President to talk about retail and law enforcement partnerships that REALLY make a difference in the fight against organized retail crime (ORC).  They also preview the upcoming CLEAR / FLEPRU conference November 7 – 11 in Orlando.  Last year’s conference sold out for both attendees and solution providers!  For more information on speakers and to register click here!

Kroger Talks Tech & LPRC

LPRC

TalkLP host Amber Bradley sits down with Chris McCarrick, Senior Manager, Asset Protection Solutions and Technology and Kevin Larson, Senior Manager of Asset Protection at Kroger to talk LP technologies and what’s new at the Loss Prevention Research Council (LPRC).  Hear what Kroger is prioritizing to ensure their technologies are working together such as Gatekeeper Systems, FaceFirst, Everseen, etc. — but how do you get the funding for these safety-critical technologies?  Hear these industry veterans walk through how they tackle this challenge!

One way could be providing research from LPRC!  Hear how Kevin describes ways LPRC can be useful when obtaining capital funds for products! Interested in attending LPRC’s Annual Conference?  Check it out here. 

These two executives also talk face matching and how that technology can keep employees and customers safe — don’t fall for the face matching myths!  Download the Executive Briefing to learn how FaceFirst helps grocers stop violence, prevent theft, and create safer stores. Request our executive briefing now for use cases, benefits, and ROI details.

Ring of Excellence Winner: Van Carney

Ring of Excellence Winner

TalkLP host Amber Bradley sits down with Ring of Excellence winner Van Carney to chat his reaction about this outstanding recognition.

The Ring of Excellence Award is reserved for distinguished professionals who have shaped the loss prevention industry through their leadership and innovations. One of this year’s recipients is Van Carney, senior security and loss prevention consultant for Keiser Communications and Security LLC.

Carney spent nearly three decades leading loss prevention, safety and security for Domino’s corporate headquarters as well as its largest franchise, MSK Management. He is now employed at Keiser, where he developed the company’s physical security requirements and executive protection program. He recently uncovered a major embezzlement scheme, recovering a substantial portion of the $117,000 loss.

Carney is member of the NRF Loss Prevention Advisory Board and a former member of the board’s Legislative Committee. He is also a former vice president and board member at the Restaurant Loss Prevention & Security Association. He is a graduate of the FBI’s Domestic Security Alliance Council executive training program and has held the designations of Certified Protection Professional and Certified Fraud Examiner.