‘You got nerve,’ Walmart shopper tells chain and offers better solution than receipt check to properly stop theft

A WALMART regular has fumed the retail giant “has nerve” for checking receipts – despite the boom in self-scan machines.

The shopper said that Walmart bosses “worried about theft should pay for cashiers!”

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Walmart shopper Jay Medina ranted about a recent upsetting experience on X, formerly Twitter.

“@Walmart, you got nerve making everything self-checkout and still hold people at the door to look through a receipt,” Medina posted on Thursday.

“DO THE MATH”

The irate customer (@JayMedina75) was left annoyed at being stopped while trying to exit a Walmart store after having to use a self-checkout aisle in the unnamed branch.

The groceries had been placed inside a “laundry basket.”

A clearly frustrated Medina urged Walmart to “do the math and pay for cashiers” if shop bosses were “worried about theft.”

Medina fumed about being stopped “because I have a $3 laundry basket filled with the bags of $44 worth of groceries to make my family dinner.

“The math ain’t mathing [sic]. Worried about theft? Pay for cashiers!”

LABOR COSTS

Before Christmas, news agency the Associated Press (AP) wrote that self-scanning aisles had been rolled out in the US with the promise of saving shoppers time – and retailers labor costs.

Instead, however, customers have been “griping about clunky technology that spits out mysterious error codes, workers having to stand around and monitor both humans and machines, and retailers contending with theft,” the AP added.

“Going to the grocery store used to be simple, and now it’s frustrating,” said Cindy Whittington, 66, of Fairfax, Virginia.

“You’re paying more. You’re working harder to pay for merchandise at their store. And it’s become an ordeal to check out. I should get a five percent discount.”

To reduce waiting times, Target is now limiting the number of items to 10 that shoppers can scan in a handful of stores nationwide.

Walmart has recently removed self-checkout kiosks in three stores in Albuquerque, New Mexico.

“But on the whole it is adding more than it is taking away,” said the AP.

FRUSTRATED

The self-scanning system could be further rolled out “if Americans are willing to do this,” according to Christopher Andrews, associate professor and chair of sociology at Drew University in Madison, New Jersey.

But, retail bosses are instead “seeing frustrated customers. They’re seeing increased costs and shoplifting,” he said.

Also, anger over receipt checks after paying at self-scanning aisles has for months been flaring across social media.

Many shoppers have complained about the divisive policy and claim that it infringes on their personal right to privacy and can make them feel like they are being treated like criminals.

LAWS

Although laws applying to receipt checking vary in every state, several legal experts have also shared their various professional opinions on whether staff at stores like Walmart have the right to stop customers to ask for a receipt.

And Michael Bryant, head of the Canadian Civil Liberties Association, has previously revealed that customers do not need to stop for receipt checks.

However, be warned: certain states have a shopkeeper’s privilege law, which allows stores to detain customers if they have probable cause.

In other words, if they suspect that you may have stolen something and you refuse to show your receipt, they can legally detain you until cops arrive.

https://www.the-sun.com/news/10271083/got-nerve-walmart-shopper-tells-chain-solution-receipt-check/