Reduce shrink and improve customer experiences with OpenEye’s intelligent and aware cloud video platform that lets you manage your business from wherever you are. From creating better customer experiences to helping reduce shrink, OpenEye gives you a single platform that keeps you focused on being more profitable.
- Loss Prevention: POS data combined with video verification makes it easier to investigate returns fraud, coupon manipulation, voids and under ringing at the point of sale.
- Remote Monitoring: Keep an eye on things from any location, such as a late open or when restricted areas are accessed with custom alerts sent to your phone or email.
- Enhanced Experiences: Easily monitor store operations, customer journeys, and trends for a better customer experience that ultimately leads to stronger profits.
OpenEye Web Services gives you the enhanced visibility you need to stay on top of loss prevention and improve security. Leverage advanced security features, including:
- Powerful Analytics: Monitor queue length, customer wait times and employee engagement for anomalies to gather valuable business intelligence.
- Automated Reporting: Get better insights into customer readiness and improve security compliance audits.
- Point-of-Sale Integration: Stay on top of fraud with POS search and alerting for suspicious transactions.
- Remote Access: Multiple client options and single sign-on ensure access on any device from virtually anywhere.
- Proactive Alerts: Get quick visual verification of incidents with custom alerts sent via phone or email.
- Automated Health Monitoring: Ensure video is there when you need it with alerts for network outages, camera failure, and more.