A TARGET shopper has slammed the retailer over its latest anti-theft policy, joining a large number of customers who are upset about the store’s precautions.
The customer revealed they used to enjoy shopping at Target until they began putting their items behind glass.
” I’ve all but stopped shopping there because of everything being locked up in cases,” a former shopper wrote on X, (formerly known as Twitter.)
“And this target is in a low crime, high SES suburb. Now my impulse buys are at stores where they don’t lock up laundry detergent.”
This has become a common complaint among Target shoppers as more locations embrace locking up high-ticket items that are prone to theft.
Many customers have found that locking up items leads to longer wait times and unpleasant shopping experiences.
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“Hey @Target if you’re going to keep the majority of your store’s merch behind locked doors you’re going to have to hire more workers to OPEN THEM,” a second angry shopper wrote.
“Every aisle at my target had people waiting for staff. And waiting. And waiting.”
Another customer shared a similar sentiment, revealing they used to like browsing the aisles of Target before they began locking up their items.
“A lot of people used to see Target as a way to unwind and discover new products,” they posted.
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“You’d go in for deodorant but leave with 10 other products you didn’t need.
“But now it feels like I’m BEGGING y’all to spend MY money. Them locking stuff up takes away the ‘fantasy’ they used to have.”
MAJOR THEFT
While this has been a growing concern amongst customers, the anti-theft measure shows no sign of stopping.
Last year, Target CEO Brian Cornell revealed during an earnings call that the company was in danger of losing $500 million due to theft.
“It’s an urgent issue,” said Cornell during a first-quarter earnings call.
“Not just for Target, but across the entire retail industry.”
That same year, the retailer announced that they had to shut down nine different locations due to theft.
“We cannot continue operating these stores because theft and organized retail crime are threatening the safety of our team and guests and contributing to unsustainable business performance,” Target said in a press release in September.
To rectify the situation, Cornell said the company had to make “significant investments in strategies to prevent this from happening” which included investing in anti-theft measures.
Target customers began seeing a host of new policies, including having everyday items locked away.
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This included putting even daily essentials like vitamins, deodorant, and underwear.
The U.S. Sun has reached out to Target for comment.
https://www.the-sun.com/news/11604639/target-shopper-boycotts-chain-security-policy/