POS Connect in OpenEye Web Services reduces shrink, improves customer service, and streamlines investigations by combining your point-of-sale data with the power of video verification.
With POS Connect, you’ll receive a complete picture of every transaction in your workplace. Notice something suspicious? Our robust platform offers customizable search capabilities to quickly locate events of interest. Just as important, you’ll also have the tools to put this information in the right hands for further investigation.
Unlock the Advantages of POS Monitoring with POS Connect
Point-of-sale data is some of the most valuable data intelligence businesses have.
Records of transactions provide crucial insights into what is and isn’t working for your company, and receipt data can get you that. This is why POS monitoring is so vital for organizations everywhere. Having a real-time, searchable stream of transactions can be just the edge many businesses need to boost their workplace operations. But while your POS system may reflect what was purchased, it might not be giving you the full picture.
This is where POS Connect comes in. By integrating your security video with your POS system, business owners can streamline their monitoring and get a better understanding of what’s happening during transactions.
There are many benefits to POS Connect:
- Increase Business Intelligence
One of the greatest benefits of POS Connect is an increase in business intelligence. All the transactional data coming from a POS system is valuable, and when combined with video, that information becomes even more complex. POS Connect offers a way to interpret that data and see what factors are affecting your customers’ purchases.
- Video Verification
Receipt data without any visual insights into those transactions can leave you with a major blind spot in your security. Because of that, video verification, or being able to see what’s happening during every purchase or refund, is another one of the primary benefits of POS Connect. Business owners can see how employees are handling transactions and where help may be needed around your company.
- Customizable Search
The hundreds or potentially thousands of transactions that occur in a given month through a point-of-sale system make the task of sorting that much more daunting. Even when combined with video, it can still be difficult to find exactly what you’re looking for if you must review each transaction individually. Luckily, POS Connect offers the ability to easily search through the many transactions present in your system.
- Transaction Alerts
Receiving real-time transaction alerts can help lay the groundwork for better business intelligence, which in turn can help you identify costly problems of fraud, operator error, or poor customer experiences. POS Connect allows you to customize alerts so you can keep an eye out for tactics or behaviors that often lead to transaction discrepancies.
- Streamline Investigations
Investigations can be slow processes, so identifying any bottlenecks on your end can help speed everything up if law enforcement is involved. Customizable search with POS Connect can help with this, as well as the ability to quickly export security video and transaction data in OpenEye Web Services and send it over to any parties that will need it.