TMA’s IQ certification demonstrates a provider’s pledge to adhere to a code of ethics and provide high-quality maintenance and service.
NMC President Woodie Andrawos shows off the company’s centralized hub, which delivers dealers 24/7/365 access to critical data they can utilize to improve customer service, create operational efficiencies to serve customer accounts better and reduce liability from problematic end-user sites.- (Photo courtesy of National Monitoring Center)
LAKE FOREST, Calif. – Professional monitoring services provider National Monitoring Center has successfully met the requirements to renew its Installation Quality (IQ) certification.
The only quality control program for electronic security system installation, monitoring, maintenance, and service, The Monitoring Association’s (TMA) IQ certification demonstrates a provider’s pledge to adhere to a stringent code of ethics and to provide the highest quality maintenance and service.
“Renewing our IQ certification underscores NMC‘s dedication to top-tier quality in the installation, monitoring, maintenance, and service of fire, alarm, and security systems,” says Woodie Andrawos, NMC president, in the announcement.
“This achievement reflects our commitment to reducing false alarms and delivering unparalleled benefits to dealer businesses,” he says. “Our continuous effort to maintain our certification with the TMA also highlights our compliance with strict ethical standards, guaranteeing our clients receive only the best in service and support.”
More About IQ Certification
Being IQ-certified “formally recognizes a company’s dedication to saving lives and to reducing false alarms,” according to the announcement. All certified companies must train their employees in industry-recognized programs, meet all licensing requirements, and carry proper insurance coverage.
Companies must recertify annually by satisfying all the designation’s requirements and receiving the approval of a dedicated review committee.
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