BILLIONAIRE Mark Cuban has revealed how his children helped change his perception of theft at the self-checkout.
The Shark Tank star spoke about self-checkouts, during a recent interview with RealLyfe Productions on YouTube.
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As part of the interview, the business mogul was asked his opinion of a number of retailers gravitating towards self-checkouts and self-service.
Cuban admitted, “It’s weird, isn’t it? It’s weird but it’s smart.”
“You’ve always got to put yourself in the shoes of kids,” he added.
Cuban and his wife Tiffany Stewart have three children who helped alleviate their father’s concerns about self-checkouts.
While he sees the kiosks as an easy way to steal and therefore a way for businesses to lose money, the three teens think otherwise.
Cuban quoted his children Alexis, 19, Alyssa, 16, and Jake, 13, as telling him: “It’s just scanning Dad, what the f**k?”
He told the interviewer: “Now, we look at it and think someone is gonna be stealing that s**t right?”
The interviewer laughed and agreed saying “That’s how I look at it!”
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However, he said his children point out “camera, camera, camera, camera, camera.”
As he spoke, he mimed them pointing out a number of security cameras at the self-serve kiosks.
For the majority of shoppers, it seems the classic retail deterrents including cameras and security dissuade people from theft.
Despite his previous reservations, Cuban voiced his opinion that in the long run, such registers will save retailers and customers money.
“It’s gonna save money and hopefully save some cost for us too,” he concluded.
In another part of the interview, Cuban admitted that he has been stopped at Best Buy after using a self-checkout due to theft concerns.
Some lawyers are even warning customers against using self-checkouts altogether due to the risk of being wrongly accused of theft.
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