‘Insane,’ rages Walmart shopper after staff ‘unlocked $6 medicine only to lock it in small plastic box for register’

A WALMART shopper has threatened to ditch for CVS after waiting 30 minutes to have earwax unlocked, only to have it locked again.

The customer in Las Vegas, Nevada, ended up skipping their next purchase because of the frustrations with wading through anti-theft measures.

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In a thread on X, user @lawyergonerogue relived a nightmarish checkout experience at Walmart.

They said it took 30 minutes to get a $6 container of ear wax removal that had been locked in an “individualized box.”

However, the situation only got worse as it had to be unlocked again at the cash register, they said in the post.

“It was insane,” they wrote.

“I’m so over it. Being overcharged by CVS is worth it just to not have to deal with the Walmart BS.”

Another chip on their shoulder is employees checking customers’ receipts as they leave the store, like they do at members-only clubs.

“I skip them every time,” they wrote. “Usually, they do nothing because they know they have no legal standing to stop me.”

Earlier this week, a Walmart customer said they got in a fight with a “new” employee after they declined to show their receipt.

“You know, it’s not that hard!” the customer allegedly yelled after them.

“It’s not that hard?! Lady, I just waited 30 minutes to get a $6 earwax and you’re treating me like a criminal, trying to restrict my freedom of movement, for merely walking out the door? It’s not that hard?!” they wrote.

“F this.”

They suggest Walmart not “skimp on hiring employees” and to suck up the “inventory loss” that comes with it being short-staffed.

“They need to deal with their own inventory loss without making it the problem of ALL customers and treating us like trash,” they raged.

“Otherwise, they will lose me for good,” they concluded.

The X user isn’t the only customer who is fed up with receipt checks as a lot of shoppers have spoken out against it.

One customer in Foreston, Minnesota, suggested stores open more registers.

“I don’t like to show my receipt when leaving Walmart,” she wrote in a May Facebook post. “I’m not shoplifting, but if you feel the need to check it, maybe have some regular registers open.”

Lawyer Alex Colangelo told the Toronto Star in 2023 that unlike Sam’s Club and Costco who do have the right to check receipts, Walmart does not, as it is not a members-only club.

Clubs have members sign terms that allow stores to check.

“Police officers have the power to arrest…but store security and loss-prevention officers are regular people,” he said.

“They have much more limited powers of arrest under the criminal code.

“There is no power or authority to detain you if you say no.”

However, some states, including New York and California, have Shopkeeper’s Privilege, which allows stores to confront customers they have good reason to believe they are stealing.

Walmart has also faced other controversies in recent months, including accusations of overcharging customers.

Jeff Duncan, 62, of Aurora, Illinois, told The U.S. Sun earlier this week that he was overcharged by nearly $20 for a six-pack of “nutritional drinks” that rang up as a $28 24-pack.

“They refunded my money, and said they’d look into it,” Duncan told The U.S. Sun Wednesday.

“The first time they handed me a gift card with no explanation,” he told The U.S. Sun. “It seemed very hush-hush.”

Despite the constant hassle of double-checking his receipt, Duncan “still shop[s] there.”

“But I don’t walk more than five feet away without reviewing my receipts,” he told The U.S. Sun.

https://www.the-sun.com/news/11709636/walmart-products-locked-up-long-waits/