A SHOPPER has claimed they are boycotting Walmart after getting their groceries at the retailer for at least a decade, seemingly due to a self-checkout change.
The fuming customer took to social media to note they’d switched to Target but might be facing the “last straw” with them, too.
A thread on X, formerly Twitter, discussing anti-theft security features implemented at retailers around the United States started the heated conversation.
One shopper argued that there must be data that shows retail giants lose more money from customers seeing everything locked behind glass rather than shoplifting itself.
“I’d like to see the corporate research that shows businesses lose more money on shoplifting than they do on customers walking out without spending anything when they see the item they came in for is locked up in a cage and they need to find someone to get it for them,” they wrote in a post.
Their comments were noticed by several others, with at least 2,000 re-posting the sentiment.
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Another customer also responded with a story of their own involving anti-theft security at Walmart that was allegedly so bad it led them to refuse shopping at the retailer entirely.
They claimed that they’d been wrongfully accused of shoplifting by an employee during receipt checks at self-checkout kiosks.
“I stopped shopping at Walmart 10 yrs ago after an aggressive greeter accused me of shoplifting laundry detergent and a 2.00 curtain rod because I didn’t grab my receipt at the self checkout,” the shopper wrote.
They were seemingly so distraught by the event that they supposedly only take their business to Target from now on.
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Even so, the first customer’s note about items locked behind glass has been a notable anti-theft addition for Target, and the Walmart boycotter said it might be the “last straw” that takes their business to yet another retailer.
“Target got my business after that, but this move might be the last straw for me,” they noted.
As The U.S. Sun has previously reported, theft at both Walmart and Target has been a continued issue.
Last December, Walmart CEO Doug McMillon noted that shoplifting rates were reaching a “historic high.”
The company reportedly loses about $3 billion in theft on an annual basis, according to data collected by Fortune.
In September of this year, Target also announced that it would close nine locations and attributed the decision to inventory shrink, predominantly due to theft.
“We cannot continue operating these stores because theft and organized retail crime are threatening the safety of our team and guests, and contributing to unsustainable business performance,” Target said in a statement posted to its website.
Walmart and Target have also explored several anti-theft measures to mitigate theft at store locations around the country.
Receipt checks at self-checkout areas as an anti-theft measure in Walmart locations have caused considerable uproar among shoppers.
Some employees claimed that situations involving anti-theft security cameras stopping customers for potential shoplifting have often escalated.
Some allegedly get aggressive and throw items at staff, according to a few workers who spoke with Business Insider.
For Target, it’s predominantly having items locked behind glass doors, which require employee assistance to open and obtain items from.
Some stores in New York City have locked everything from toiletries to underwear behind the glass walls.
Customers have taken to social media to question if the measure ruins the “vibes” and turns some shoppers away.
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For more related content, check out The U.S. Sun’s coverage of why some shoppers claim they’d “rather go to Target anyway” after self-checkout fury.
The U.S. Sun also has the story on why some Walmart shoppers are seemingly leaving behind items instead of battling anti-theft measures.
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https://www.the-sun.com/news/9754982/boycotted-walmart-self-checkout-change-target-last-straw/