AI is moving up many retailers’ priority lists.
Artificial intelligence, ChatGPT and other machine learning innovations are primed to transform retail store development operations — and retailers need to be ready.
Gene Marks, business and technology trends consultant and founder of The Marks Group, shared this message during his presentation “ChatGPT, AI and Beyond: Transforming Retail Store Development and Facilities Operations through Innovation,” at Chain Store Age’s SPECS Show 2025 in Grapevine, Texas.
AI is rapidly moving beyond a solution that provides information to a mission-critical tool that assists in performing tasks. From saving money on app creation to automating and streamlining day-to-day responsibilities for store development and facilities professionals, AI is moving up many retailers’ priority lists.
As retailers consider integrating AI into their operations, Mark recommend five actions they should take this year.
- Work with solution providers: Collaborate with solution partners to find applications that can improve construction tasks and projects, as well as facilities operations. AI technology also updates at lightning speed — stay on top of updates and lean into technology changes.
https://chainstoreage.com/exclusive-five-ai-actions-retailers-should-take-2025