CVS Health is committing to help Chicago-area residents develop skills needed to work for the pharmacy retailer.
The newest CVS Health Workforce Innovation and Talent Center (WITC), situated at the Chicago Baptist Institute in Chicago, will train individuals seeking employment with the retailer as pharmacy technicians, customer service associates, call center associates and retail associates.
A simulated retail store within each location will offer hands-on job training to create experiences that are designed to closely resemble real-world scenarios. Every participant who completes the program will have an opportunity to apply for a position at CVS Health.
The company also offers WITCs in Boston; Cleveland; Jackson, Tenn.; Philadelphia; Pittsburgh; New York City; Washington, D.C.; and Woonsocket, R.I.
“At our new WITC, we’re dedicated to helping individuals build skills for in-demand jobs, like pharmacy technicians,” said Sheryl Burke, senior VP of Corporate Social Responsibility and Chief Sustainability Officer at CVS Health. “Working alongside the Chicago Baptist Institute, we aim to make it easier for community members to access and find meaningful employment.”
During 2025, in collaboration with local organizations and federal, state, and local agencies nationwide, CVS Health says it created job opportunities for more than 1,500 people.
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“The Chicago Baptist Institute is very proud to be a part of the opening of the WITC, which will serve as an important pathway for potential candidates seeking job opportunities,” said Walter P. Turner, president of the Chicago Baptist Institute. “This collaboration with CVS Health will create a sustainable model for workforce development that benefits both participants and the broader community we support.”
As of Dec. 31, 2024, Woonsocket, R.I.-based CVS had more than 9,000 retail pharmacy locations nationwide.
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