Finally…what the hell to do with AI!

Mike Matta, CEO of Solink and Cathy Langley, Senior Leader, Asset Protection with Solink have a candid discussion with TalkLP Host Amber Bradley about HOW and WHY to use artificial intelligence specifically for the loss prevention function!  Not only does Mike and Cathy set the stage for the evolution of technology TO artificial intelligence BUT they actually provide real examples of “old” problems that can be solved with AI while Asset Protection practitioners move on to more complex problems.  This duo also provides context for utilizing AI – when, where, how – while defining REAL questions to ask for ensuring you’re partnering with the right innovators without being obsolete by the end of rollout!! 

Check out this unbiased and problem-solving discussion with these technology AND retail experts!

Check out Solink’s offering and get in touch with Cathy Langley here.

Two Languages of ORC with Doug Horsting of RiteAid

TalkLP Host Amber Bradley and Doug Horsting, ORC Manager and Law Enforcement Liaison for Rite Aid, dive into his views on the two languages of Organized Retail Crime (ORC), retailer and law enforcement.  Doug describes how he uses his experience to bring them together and succeed in combatting ORC within Rite Aid and the community. 

Think bringing donuts is all you need to do?  Think again.  Doug describes his approach of humility and homework – meaning, it better be done! Doug describes his “why wait?” philosophy when it comes to catching thieves. Catch them early and shut it down before the loss becomes astronomical making a bigger impact on the store and community. Also do you celebrate “Doug Horsting Day”? Listen today!

Connect with Doug here.

Bosses vs. Leaders and the TRL Model at Macy’s

Joe Coll, Vice President of Asset Protection Operations and Strategy at Macy’s and TalkLP Host Amber Bradley discuss his 27- year career at Macy’s, his leadership lessons and the best (from the LEADERS) and worst advice (from the BOSSES) he ever received. They also dive into how Macy’s utilizes the Total Retail Loss methodology and how important the role of RFID plays in inventory visibility. No longer is RFID an ignored annoyance at the entrance > it’s now critical intel that even helps brick-and-mortar stores beat out online retailers! 

And wait, Joe has an Etsy shop?? Check out this insightful episode today!

Connect with Joe here.

Luxottica Goes Unfiltered: Leadership, Loyalty & Innovation

TalkLP host Amber Bradley sits down with Luxottica’s Millie Kresevich, Senior Director of Asset Protection and Mike Jessee, Senior Vice President of Asset Protection to talk working relationships, leadership, tech, 2025 and beyond. Listen now to hear how to build successful working relationships that span years – after Amber puts them on the spot about their own working relationship.  Millie also explains her philosophy for focusing on what they can control while boosting team retention.  And what is Mike looking for in a solution provider? Check it out to find out!

Connect with Millie here and Mike here.

AI Can Make You Nicer

NEW Series – Talking Tech with Tom: The RFID Glow Up & Meta Glasses Hysteria 

Join CONTROLTEK CEO Tom Meehan and TalkLP host Amber Bradley as they provide REAL feedback on HOW to prompt AI and what these prompts need to actually say!   Am I being too direct?  Should my email be nicer?  The short answer is yes.  AI can actually comment on your personality in emails – sorry, not sorry.  And debuting the NEW TalkLPnews Book Club (virtually)…..

What else does Tom have dropping soon?  Listen to find out! 

Don’t forget to download Tom’s AI prompt Guide here.

The Wheel of International Challenges

TalkLP host Amber Bradley plays the game of “Wheel of International Challenges” with Gatekeeper Systems international guests Nick Trudgett, General Manager – Australia/New Zealand/APAC and Matt Day, Director and General Manager – UK, along with local Gatekeeper Systems guest Tracine Marroquin, Vice President of Marketing and Product Management. Are the shoplifters in Australia and the UK as brazen as they are here in the US? Are out of stock problems as prevalent? Do they face labor retention challenges and law enforcement response time issues? They discuss the “culture of entitlement” happening on a global scale, Purchek’s ability to de-escalate incidents and the Chocolate Thieves of New Zealand! Don’t miss it! 

Connect with Tracine here, Nick here and Matt here. Also check out Gatekeeper Systems’s Purchek here to learn more about their products and offerings.

Be the Fox and not the Lion with Ed De Jesus, VP at Giorgio Armani

Ed De Jesus, Vice President of Asset Protection at Giorgio Armani joins TalkLP host Amber Bradley to talk luxury brand asset protection.  Ed chats about adapting to different industries and different strategies he used to ensure success in an environment where AP wasn’t the first thing on everyone’s mind – sound familiar? Creating a narrative around the value of asset protection and understanding your ROI points are critical as Ed explains how being the Fox instead of the lion is helpful.  Curious about the key to loyalty?  Listen as Ed explains why his team has chosen to stay for decades! Check it out.

Have you heard?  The Asset Protection Executive Xchange (APEX) conference has added a luxury breakout specifically for their unique needs.

Learn more here.

Connect with Ed here.

Why RFID Isn’t Boring Anymore & Myth Busting

TalkLP host Amber Bradley chats with Jamie Kress, Director of RFID Sales North America with Sensormatic, to discuss the recent RFID explosion! They dive into the reasons behind the newfound interest in the technology (omnichannel retailing, inventory, etc.), and why it is no longer a question of “will it work?” but “how do I make it work in multiple ways?” Jamie details the product inventory life cycle and how accuracy, visibility and the Total Retail Loss model are supported by Sensormatic’s Loss of Visibility Solutions product. Amber also gets him to bust some long-held RFID myths! You don’t want to miss it! 

Connect with Jamie here and check out Sensormatic’s solutions on their website, sensormatic.com.

Khris Hamlin Previews RILA -AP Conference

Khris Hamlin Previews RILA -AP Conference

TalkLP Podcast host Amber Bradley welcomes Khris Hamlin to the podcast as RILA’s Vice President of Asset Protection. Amber and Khris chat about the difference between association vs. retailer life.  They also dive into the Vibrant Communities Initiative (VCI) and how it is tapping into the power of collaboration – bringing together prosecutors, law enforcement, retailers, and tech to find real solutions for tackling organized retail crime, fraud, and theft plaguing the retail industry. Plus, he is gearing up for the RILA Retail Asset Protection Conference (April 27-30). He even drops some nuggets on CAN’T MISS workshops and sessions. Hint: don’t leave early and miss what’s in store Wednesday! Listen Now!

Connect with Khris here and check out the RILA conference to sign up today.

NEW Series – Talking Tech with Tom: The RFID Glow Up & Meta Glasses Hysteria 

NEW Series – Talking Tech with Tom: The RFID Glow Up & Meta Glasses Hysteria 

TalkLP Podcast host Amber Bradley gets CEO of Controltek, Tom Meehan in the NYC HOT SEAT at the NRF Big Show! They dive into RFID (the #1 tech retail LP professionals say they can’t live without) and how it went from expensive and underutilized to an industry standard in an LP pro’s arsenal.

They also discuss useful vs. gimmicky AI as well as 2 questions on everyone’s mind, how close are we to solving the Ecosystem formula? And when can we stop talking about it? See Tom’s Meta Glasses in action and the first pinky swear on the podcast. Whether you’re in retail, security, or just love cool tech, this episode’s for you. Let’s talk shop!

Connect with Tom here and sign up to receive the TalkLPnews Retail Rundown here featuring the “Talking Tech with Tom” column every Thursday.