NATIONAL REPORT — A new report from Intouch Insight reveals six trends that will drive the future of convenience retailing, where foodservice now rivals fuel, tech-enabled touchpoints extend dwell time and loyalty programs bridge the gap between on-site and digital engagement.
The “2025 Convenience Store Trends Report” is an annual deep dive into how American shoppers define great convenience — and how leading chains are turning those expectations into revenue.
“By pairing on-site mystery shop and audit results evaluating performance at leading convenience-store brands with consumer survey data, this study shows exactly where the bar sits and how operators can clear it,” said Cameron Watt, president and CEO at Intouch.
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https://csnews.com/six-trends-driving-future-convenience-retailing