A major convenience store/fuel retailer is streamlining store management workflows in 12 European countries.
Circle K, which operates almost 5,000 locations across Europe and is a subsidiary of Alimentation Couche-Tard, is deploying the Quorso Intelligent Management Platform across 12 countries in 11 different languages. The solution consolidates typically siloed store management solutions, such as tasks, surveys, performance analytics, and exception reporting.
“Quorso’s store-first approach, utilizing data to support personalized actions, has received overwhelming support from our store and sales market managers,” said Finn Legaard Kopart, head of operations excellence Europe at Circle K. “We’ve initially started on improving sales and cutting waste in our stores but are really excited by the flexibility to target every aspect of operations.”
By leveraging the Quorso platform, Circle K intends to enable store personnel to spend more time with customers and on the sales floor, focusing on actions that will drive value for shoppers. This fits in with a store operations strategy the retailer calls “Fast, Friendly, and Customer Ready.”
“We are thrilled to be collaborating with Circle K to bring simpler, more effective operations to their teams,” said Julian Mills, CEO of Quorso. “Our partnership with Circle K has broadened our ability to work on an international scale and localize the Quorso platform for users across many countries.”
Operating more than 6,800 company-owned stores across the U.S., Circle K operates in 29 countries and territories.
In January 2025, Circle K parent Couche-Tard upped its offer for 7-Eleven global parent Seven & i to $47 billion, and the companies have been in negotiations ever since.
[READ MORE: Couche-Tard expresses confidence about its deal to buy parent company of 7-Eleven]
https://chainstoreage.com/spartannash-names-meijer-veteran-vp-retail-ops